Terms and Conditions

Welcome to The Fantasy Box. (“TFB” or “Fantasy Box”) is the operator of the www.thefantasybox site (the “Site”).

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use (these “Terms”). If you do not agree to these Terms, you should not use or access this Site or the store. The Fantasy Box reserves the right to revise these Terms at any time by updating this posting. You are encouraged to review these Terms each time you use the Site because your use of the Site after the posting of changes will constitute your acceptance of the changes. By agreeing to these Terms it also constitutes your agreement to the Rewards Points Terms and Conditions (the “Rewards Points Terms”) and The Fantasy Box Privacy Policy (the “Privacy Policy”), which are incorporated herein.

We grant you a personal, limited, non-transferable, non-exclusive license to access and use the Site. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and the App and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on the use of the Site or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site and the App will constitute your acceptance of any such changes.

1. Use of the Site and the App

You may use the Site and the App only for your own noncommercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information to the Site and are responsible for the consequences of such communications. Any other use of the Site requires the prior written consent of The Fantasy Box. You may not otherwise copy, modify, or distribute the contents of this Site without the express written permission of The Fantasy Box. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the Site, in whole or in part.

We require all Members to agree not to use the Site, and specifically prohibit any use of the Site, for any of the following purposes:

  • Posting, communicating or transmitting any material that infringes on any intellectual property, publicity, or privacy right of another person or entity;
  • Posting any information which is untrue, inaccurate or not your own;
  • Engaging in conduct that would constitute a criminal offense or give rise to civil liability or otherwise violate any law or regulation;
  • Attempting to interfere in any way with the Site or The Fantasy Box’s network security, or attempting to use the Site’s service to gain unauthorized access to any other computer system; and
  • Using the Site to drop ship merchandise to third parties

You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download, or otherwise reproduce, store or distribute content available on the Site. Further, you may not use any such automated means to manipulate the Site, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or any other user's use of the Site, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the Site, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms. You may not frame portions of the Site within another website. You may not resell use of, or access to, the Site to any third party without our prior written consent.

2. Registration and Passwords

In order to access certain services on the Site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorized use of the Site under such access codes or passwords. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read our Privacy Policy.

3. Additional Terms and Conditions

You agree that additional terms and conditions may apply to specific products, orders or your use of certain portions of the Site, including with respect to ordering, shipping and return policies, review guidelines and membership reward programs (including the Rewards Points Terms) (“Additional Terms”), which Additional Terms are made part of these Terms by reference. If there is a conflict between these Terms and the Additional Terms, the Additional Terms shall control.

4. Site Not for Minors

The Site is available to registered users who are 18 years and older and who have not been suspended or removed by The Fantasy Box for any reason (a "Member"). We reserve the right to revoke your membership for any reason at any time including as a result of a violation of these Terms of the Privacy Policy, without notice. Membership is void where prohibited by law.

5. Fraud Protection

As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

6. The Subscription Contract Between You And Us

Membership

You must provide and keep us up to date with accurate member information, including your name, address, credit card number and expiration dates. You agree that we may update your information with information your bank or credit card issuer may supply, or other information available to us. All such personal information is subject to The Fantasy Box’s Privacy Policy, incorporated into this Agreement. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by another method including a mailed statement.

For your convenience, when you place your first order, we will save your credit or debit card information and use it for all future shipments which will automatically be charged to your saved card, unless you notify us online or by email to info@thefantasybox.com. We accept the following credit cards at this time: American Express, VISA, MasterCard Discover Card, and Paypal.

The Fantasy Box offers Monthly Subscriptions, prepaid subscriptions, Annual Subscriptions, and prepaid gift subscriptions of three, six, or twelve months.

Monthly Subscriptions:

By purchasing a Monthly Subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive monthly periods and your payment method will automatically be charged for each successive monthly period at the then-current subscription rate. To cancel your Monthly Subscription at any time, you must log on to your account and follow the cancellation procedures. PLEASE NOTE that emailing us is not guaranteed to cancel your account. The Fantasy Box may submit periodic charges (e.g., monthly) without further authorization from you until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before The Fantasy Box reasonably could act.

Prepaid Subscriptions/Bundles:

By purchasing a Prepaid Subscription, you acknowledge that your subscription has an initial pre-payment feature for a certain length of service (usually 3 boxes delivered over 3 or 6 months). At the end of the period, your subscription will be terminated. The pre-paid fee is non-refundable, even should you terminate the subscription prior to all the boxes being received.

Gift Subscriptions:

For Gift Subscriptions, the subscription will not be renewed after the then-current term expires. The pre-paid fee is non-refundable, even should you terminate the subscription prior to all the boxes being received.

We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the Privacy Policy. Membership is void where prohibited by law.

Membership

The Site is available to registered users who are 18 years and older and who have not been suspended or removed by The Fantasy Box for any reason (a "Member"). We reserve the right to revoke your membership for any reason at any time including as a result of a violation of these Terms of the Privacy Policy, without notice. Membership is void where prohibited by law.

You must provide and keep us up to date with accurate member information, including your name, address, credit card number and expiration dates. You agree that we may update your information with information your bank or credit card issuer may supply, or other information available to us. All such personal information is subject to The Fantasy Box Privacy Policy, incorporated into this Agreement. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by another method including a mailed statement.

For your convenience, when you place your first order, we will save your credit or debit card information and use it for all future shipments which will automatically be charged to your saved card, unless you notify us online or by email to info@thefantasybox.com. We accept the following credit cards at this time: American Express, VISA, MasterCard, and Discover Card.

Cancellation

By signing up on thefantasybox.com site and purchasing one of our monthly subscription plans (which does NOT apply to gifts or bundles which are one-time purchase packages) you are committing to a MINIMUM of TWO BOXES. After that, you may cancel your subscription at any time through the My Account page. We ask that if you choose to cancel after your second box, that you please cancel by the last day of the month to avoid being billed for the next month. Gift subscriptions, bundles, and promotions are not eligible for cancellation. Memberships are not transferrable.

If you would like to purchase ONE box without any kind of commitment, you can do so at our store, The Fantasy Box Store. After that, if you like you can return to thefantasybox.com and register for a subscription. You will not get the box you purchased on the store.

Returns and Exchanges

Given the nature of our products, we do not accept returns or exchanges. If you are dissatisfied for any reason, please contact us at info@thefantasybox.com within 30 days from the date of purchase. 

7. Product Information; Limitation on Quantities

Excluding any content that may be submitted by Members from time to time, we strive to ensure that the information on the Site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which we may correct without liability. We also reserve the right to limit quantities purchased by Members and to revise, suspend, or terminate an event, promotion or Reward Points at any time without notice (including after an order has been submitted or acknowledged). We do not guarantee that all products described on our Site will be available.

8. Proprietary Rights

You acknowledge and agree that the content (other than content that may be submitted by Members), materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other elements available on the Site are the property of The Fantasy Box or our licensors and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site. The Fantasy Box, The Fantasy Box logo, and tagline are registered trademarks of The Fantasy Box. All other trademarks are the property of their respective owners. All of our Site's content is Copyright 2022 The Fantasy Box. All rights reserved.

9. Contributed Content Guidelines

Submitted Content

The Fantasy Box does not claim ownership of any materials you make available through the Site. With respect to any materials you submit or make available for inclusion on the Site, you grant The Fantasy Box a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent warrant, and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant The Fantasy Box license specified above. You further represent warrant and covenant that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material. The Fantasy Box will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution, or compensation to you.

The Fantasy Box values your engagement. When contributing content, please consider the following guidelines:

  • By submitting or posting any materials or content on the Site, you grant The Fantasy Box a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent, warrant, and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant The Fantasy Box the license specified above. You further represent warrant and covenant that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material. The Fantasy Box will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or compensation to you.
  • All contributed content is subject to the terms set forth below and in our standard Terms and Conditions, which include our policy regarding copyright infringement;

We reserve the right not to post your content if it contains any of the following types of content or violates other guidelines. By way of example, and not as a limitation, you agree that when contributing content, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
  • Use obscenities, discriminatory language, or other language not suitable for a public forum;
  • Post advertisements, “spam” content, or references to other products, offers, or websites;
  • Post email addresses, URLs, phone numbers, physical addresses or other forms of contact information;
  • Post unduly critical or spiteful comments of other content posted on the page or its authors;
  • Post files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have expressly received all necessary consents;
  • Post files or content that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer;
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, or impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity;

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a content submission. Instead, contact us directly via info@thefantasybox.com

10. General Disclaimers

You assume all responsibility and risk with respect to your use of the Site. The Site and all content, merchandise, and other information on or accessible from or through this site or a "linked" site are provided on an "as is" and "as available" basis without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement, security or accuracy. Specifically, but without limitation, The Fantasy Box does not warrant that: (1) the information on this site is correct, accurate or reliable; (2) the functions contained on this site will be uninterrupted or error-free; or (3) defects will be corrected, or that this site or the server that makes it available is free of viruses or other harmful components.

  • We are not responsible for any food or material allergies for products we send (latex, etc)
  • We are not responsible for any physical injuries that occur during your implementation of the experience
  • We are not responsible for any damage to your relationship
  • We are not responsible for content posted by other users server that makes it available is free of viruses or other harmful components.

The Fantasy Box makes no warranties of any kind regarding any non The Fantasy Box sites to which you may be directed or hyperlinked from this Site. Hyperlinks are included solely for your convenience, and The Fantasy Box makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non The Fantasy Box sites. The Fantasy Box does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site. The Fantasy Box makes no warranties of any kind regarding any non-TFB sites to which you may be directed or hyperlinked from this Site. Hyperlinks are included solely for your convenience, and The Fantasy Box makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-The Fantasy Box sites. The Fantasy Box does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site.

11. Disclaimer – No Professional Advice

Any information provided by us regarding the products or otherwise (e.g. product descriptions or instructions) is for informational purposes only. You should not take any action based upon any information contained on the Site. Use of the Site is not meant to serve as a substitute for professional advice. You should read and strictly follow all product labels, packaging inserts and instructions and all manufacturer directions and warnings and seek independent professional advice when appropriate.

12. Taxes

Your total price will include the price of the product plus any applicable sales tax; such state and local sales tax is based on the shipping address and the sales tax rate in effect at the time you purchase the product. We will charge tax only in states where the goods sold over the internet are taxable.

Important Kentucky sales tax information regarding the tax you may owe directly to the state of Kentucky. We are not required to and do not collect Kentucky sales or use tax. Your purchase may be subject to Kentucky use tax unless the purchase is exempt from taxation in Kentucky. The purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means. The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property or digital property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. These forms and corresponding instructions may be found on the Kentucky Department of Revenue's Internet Web site.

13. Indemnification

You agree to indemnify, hold harmless, and defend The Fantasy Box, its parent, subsidiaries, divisions, and affiliates, and their respective officers, directors, employees, agents, and affiliates from any and all claims, liabilities, damages, costs and expenses of defense, including attorneys' fees, in any way arising from or related to your use of the Site, your violation of these Terms or the Privacy Policy, content posted to the Site by you, or your violation of any law or the rights of a third party.

14. Limitation of Liability

In no event shall The Fantasy Box, its affiliates or any of their respective officers, directors, employees, agents, successors, subsidiaries, suppliers, affiliates, or third parties providing information on this site be liable to any user of the site or any other person or entity for any direct, indirect, special, incidental, punitive, consequential or exemplary damages (including, but not limited to, damages for loss of profits, loss of data, or loss of use) arising out of the use or inability to use the site, whether based upon warranty, contract, tort, or otherwise, even if The Fantasy Box has been advised of or should have known of the possibility of such damages or losses. This includes, but is not limited to, any physical, mental or emotional damage arising from participation in this service.

You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site. Because some states do not allow limitations on implied warranties or the exclusion or limitation of certain damages, all of the above disclaimers or exclusions may not apply to all users.

15. International Use

We control and operate the Site and the App from the United States. We make no representation that materials on the Site are appropriate or available for use outside the United States. If you choose to access this Site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

16. Risk of Loss

Any merchandise purchased from our Site will be shipped by a third-party carrier. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.

17. Copyright Infringement; Notice and Take Down Procedures

The Fantasy Box specifically prohibits the posting of any content that violates or infringes the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that any material contained on this Site infringes your copyright or other intellectual property rights, you should notify us of your copyright infringement claim in accordance with the following procedure. The Fantasy Box will process notices of alleged infringement which it receives and will take appropriate action as required by the Digital Millennium Copyright Act ("DMCA"). The DMCA requires that notifications of claimed copyright infringement should be sent to the following address:

The Fantasy Box
20950 Lassen St
Chatsworth, Ca 91311

To be effective, the notification must be in writing and contain the following information (DMCA, 17 U.S.C. 512(c)(3)):

  • Physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;-Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
  • Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

18. Severability

If any part of these Terms shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms, and in such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

19. Waiver; Remedies

The failure of The Fantasy Box to partially or fully exercise any rights or the waiver of The Fantasy Box of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by The Fantasy Box or be deemed a waiver by The Fantasy Box of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of The Fantasy Box under these Terms and any other applicable agreement between you and The Fantasy Box shall be cumulative, and the exercise of any such right or remedy shall not limit The Fantasy Box’s right to exercise any other right or remedy.

20. Governing Law

The laws of the State of California shall govern these Terms without regard to conflict of laws provisions.

21. Disputes

Any dispute relating in any way to your visit to, or use of, the Site, to the products you purchase through the Site (including a subscription), or to your relationship to The Fantasy Box shall be submitted to confidential arbitration in Los Angeles, California; provided, however, that to the extent that you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of California. You hereby consent to and waive all defenses of lack of personal jurisdiction and forum non-conveniens with respect to, venue and jurisdiction in the state and federal courts of California. Arbitration under these Terms will be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator’s award will be final and binding and may be entered into as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms will be joined to an arbitration involving any other party subject to these Terms, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of this Site or these Terms must be filed within one (1) year after such claim of action arose or be forever banned.

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award.

YOU AND The Fantasy Box AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and The Fantasy Box agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

Questions - If you have any questions regarding any of these policies please contact us at info@thefantasybox.com.

The Fantasy Box
20950 Lassen St
Chatsworth, Ca 91311